FAQ

Please note prices are displayed in Canadian Dollars (CAD)

Unless otherwise stated, all items ship within 2-4 business days from Vancouver, Canada



I have a question about my order.

We are here to help: orders@hologram-bay.com



How are shipping costs calculated?



Our shipping prices reflect the costs set by our courier Canada Post. These costs vary based on location.



Once my order has shipped, how long will it take to arrive?



Canada  3 - 5 Days

USA 5 - 7 Days

Europe / Asia-Pac / Aus / Africa / South America 7 - 14 Days

Do you offer a
wholesale discount? 



To inquire about wholesale orders contact orders@hologram-bay.com

Can you mark items as gifts or declare a reduced value on customs labels?



Sorry, only factual information can be displayed on our customs labels. All merchandise is subject to the Customs Regulations and Laws of both the country of origin and the country of destination. Orders shipped outside of Canada may be subject to import taxes, customs duties and fees. Additional charges for customs clearance must be fulfilled by the recipient. Hologram Bay has no control over these charges.